Where can I use my Just Eat Takeaway Card?

Just Eat Takeaway provides employees with a pay card that can be used at various food and retail spots. However, employees had no clear way of finding out where exactly they could use their card. This project focused on designing a solution to help employees easily locate eligible spots nearby.

Employees were frustrated by not knowing where their JET Card was accepted. The existing approach relied on a static list that was hard to search, not mobile-friendly, and did not show proximity or location on a map.

• No map view to visualise nearby accepted spots
• Static lists were outdated and hard to filter
• Mobile experience was not considered
• No indication of distance from the user's location

• User research and problem definition
• Competitive analysis of similar map-based tools
• UX flows and wireframing
• UI design and prototyping
• Usability testing
• Developer handoff and style guide

Challenge 1: Displaying locations intuitively

The primary interface needed to show a map of accepted locations with clear markers. The solution was a full-screen map view with a collapsible side panel for filtering and list browsing.

Challenge 2: Filtering by category

Users needed to filter by type of venue. A horizontal filter chip row above the map enabled quick category switching without leaving the map context.

Challenge 3: Onboarding screen

A clear onboarding moment was needed to introduce the feature to employees. A simple "Order food and more" splash screen was designed as the entry point.

When a user taps a map pin or list item, a detail view opens showing the location name, category, address, opening hours, and directions link. Designed as a bottom sheet on mobile and a side panel on desktop.

A complete style guide was delivered covering the component library, map pin states, filter chip variants, card and list item patterns, and loading/empty states. All components were annotated with spacing and interaction specifications.

Next Steps

• Launch beta with a subset of employees
• Track feature usage and map interaction patterns
• Explore push notifications for nearby spots

Final Thoughts

This project reinforced the importance of designing for real user context. Employees checking their card options are often on the go, so a mobile-first, map-led approach was the right call. The key challenge was balancing information density with simplicity.